Terms of service.

IMPORTANT NOTICE: THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING CLASS ACTION WAIVER, THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH BLUE ORANGE LABS. YOU MAY OPT OUT OF BINDING ARBITRATION AS PROVIDED IN SECTION 14.

1. ACCEPTANCE AND SCOPE

These Terms and Conditions ("Terms") constitute a legally binding agreement between Blue Orange Labs, Inc., a Delaware corporation headquartered in California ("Blue Orange Labs," "we," "us," or "our"), and you ("User," "you," or "your") regarding your use of our AI-powered applications and services.

By accessing or using any of our Services, including Contract Guard AI, Better Will AI, and Event PixHive (each a "Service" and collectively the "Services"), you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

1.1 Additional Terms

Your use of our Services may be subject to additional terms, policies, and guidelines, including:

• Privacy Policy 

• Acceptable Use Policy 

• Service-specific terms and conditions

• Pricing and billing terms

All additional terms are incorporated by reference into these Terms.

2. COMPANY INFORMATION

Blue Orange Labs, Inc.

Delaware Corporation

Headquarters: California, United States

Service Area: All 50 United States

Email: legal@blueorangelabs.com

3. SERVICE DESCRIPTIONS

3.1 Contract Guard AI

Contract Guard AI provides AI-powered contract review and risk assessment services, including:

• Automated contract analysis and risk identification

• Negotiation recommendations and strategy suggestions

• Contract comparison and benchmarking tools

• Legal term explanations and risk ratings

IMPORTANT DISCLAIMER: Contract Guard AI does not provide legal advice and does not create an attorney-client relationship. All outputs are for informational purposes only and should be reviewed by qualified legal counsel.

3.2 Better Will AI

Better Will AI provides AI-powered estate planning document creation, including:

• Automated will generation with state-specific compliance

• Estate planning questionnaires and guidance

• Beneficiary and asset management tools

• State-specific legal requirement compliance

IMPORTANT DISCLAIMER: Better Will AI creates legal documents but does not provide legal advice. All generated documents should be reviewed by a licensed attorney in your state before execution. State laws vary significantly, and you are responsible for ensuring compliance with your state's probate and estate planning requirements.

3.3 Event PixHive

Event PixHive provides AI-powered event media aggregation and management, including:

• Photo and video collection from multiple contributors

• AI-powered media organization and tagging

• Event sharing and collaboration tools

• Media storage and download capabilities

4. USER ELIGIBILITY AND ACCOUNT REGISTRATION

4.1 Eligibility

To use our Services, you must:

• Be at least 18 years of age

• Have legal capacity to enter into binding contracts

• Not be prohibited from using our Services under applicable law

• Provide accurate and complete registration information

4.2 Account Registration

You must create an account to access certain features of our Services. You agree to:

• Provide accurate, current, and complete information

• Maintain the security of your account credentials

• Notify us immediately of any unauthorized access

• Accept responsibility for all activities under your account

4.3 Account Suspension and Termination

We may suspend or terminate your account if you violate these Terms or engage in prohibited activities.

5. ACCEPTABLE USE POLICY AND USER OBLIGATIONS

5.1 Permitted Uses

You may use our Services only for lawful purposes and in accordance with these Terms. You agree to use our Services professionally and responsibly.

5.2 Prohibited Uses

You may not use our Services to:

• Violate any applicable law or regulation

• Upload malicious code, viruses, or harmful content

• Attempt to gain unauthorized access to our systems

• Reverse engineer or attempt to extract source code

• Use our Services to compete with us or develop competing products

• Upload content that infringes intellectual property rights

• Engage in fraudulent or deceptive practices

• Harass, abuse, or harm other users

• Upload illegal, obscene, or offensive content

• Circumvent security measures or access controls

• Use automated tools to scrape or extract data

• Share your account credentials with third parties

• Create false or misleading AI-generated documents

• Use our Services for high-risk activities requiring fail-safe performance

5.3 Enhanced Content Standards and User Obligations

All content you upload must:

• Comply with applicable laws and regulations in your jurisdiction

• Not infringe third-party intellectual property or privacy rights

• Be appropriate for the intended use and free of malicious content

• Not contain sensitive information beyond what's necessary for the Service

• Be accurate and complete to the best of your knowledge

• Not violate any confidentiality obligations you may have

• Comply with export control and international trade regulations

5.4 Professional and Regulatory Compliance Obligations

You warrant and represent that:

• You have the legal right to upload and process all content you provide

• You will comply with all applicable professional standards and regulations

• You will not use our Services for regulated activities requiring professional licenses

• You understand that our Services do not satisfy professional liability insurance requirements

• You will maintain appropriate backup copies of all important data

• You will promptly notify us of any security incidents or data breaches

5.5 Data Security and Privacy Obligations

You agree to:

• Maintain the security of your account credentials

• Implement appropriate security measures for your own systems

• Comply with applicable data privacy laws for any personal data you process

• Obtain necessary consents for data processing where required

• Not share access credentials or allow unauthorized account access

• Promptly report suspected security vulnerabilities or data breaches

• Ensure compliance with your organization's data governance policies

5.6 State-Specific Compliance Obligations

For Better Will AI users specifically, you agree to:

• Research and comply with your state's specific will execution requirements

• Understand that estate planning laws vary significantly by state

• Obtain professional legal review before executing any AI-generated legal documents

• Verify the current validity of legal requirements in your jurisdiction

• Accept responsibility for ensuring state-specific compliance

• Indemnify us for any non-compliance with state-specific legal requirements

6. AI-GENERATED CONTENT AND DISCLAIMERS

6.1 Nature of AI Services

Our Services use artificial intelligence and machine learning technologies. AI-generated content may:

• Contain errors, omissions, or inaccuracies

• Not be suitable for your specific circumstances

• Require human review and validation

• Vary in quality and reliability

• Reflect biases present in training data

• Become outdated due to legal or regulatory changes

6.2 No Legal Advice or Professional Services

IMPORTANT: Our Services do not provide legal advice or professional services. Specifically:

• Contract Guard AI provides analysis tools, not legal counsel

• Better Will AI creates document templates, not legal advice

• Event PixHive provides media management, not professional media services

• No attorney-client, accountant-client, or other professional relationship is created

• Users must consult qualified professionals for legal, financial, or other professional matters

• AI outputs do not constitute professional opinions or recommendations

6.3 State-Specific Legal Requirements

Better Will AI users are solely responsible for ensuring generated documents comply with their state's specific legal requirements. Estate planning laws vary significantly by state, and professional legal review is mandatory. We disclaim all liability for:

• Non-compliance with state-specific will execution requirements

• Invalid or unenforceable legal documents

• Probate complications or rejections

• Tax implications of estate planning decisions

• Family law complications arising from AI-generated documents

6.4 User Responsibility and Assumption of Risk

You acknowledge and agree that you are solely responsible for:

• Reviewing all AI-generated content for accuracy and completeness

• Making informed decisions about AI recommendations

• Ensuring compliance with all applicable laws and regulations

• Seeking appropriate professional advice before acting on AI outputs

• Understanding the limitations and risks of AI-generated content

• Accepting full liability for consequences of using AI-generated materials

6.5 AI Accuracy and Reliability Disclaimer

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING:

• The accuracy, completeness, or reliability of AI-generated content

• The suitability of AI outputs for your specific circumstances

• The current validity of legal information or document templates

• The performance or availability of AI services

• The absence of errors, bugs, or malfunctions in AI processing

6.6 Professional Licensing and Unauthorized Practice Disclaimer

Blue Orange Labs does not hold professional licenses in any jurisdiction. Our AI tools:

• Do not constitute the practice of law, accounting, or other licensed professions

• Are not substitutes for professional consultation or advice

• Should not be used where professional licensing requirements apply

• May not satisfy professional standards or regulatory requirements

• Are provided as technological tools only, not professional services

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Blue Orange Labs Intellectual Property

We own all rights to our Services, including:

• Software, algorithms, and AI models

• Trademarks, logos, and branding

• Documentation and user guides

• Service improvements and enhancements

7.2 User Content

You retain ownership of content you upload to our Services. By uploading content, you grant us a limited, non-exclusive license to:

• Process and analyze your content

• Provide our Services to you

• Improve our Services (with appropriate anonymization)

• Comply with legal obligations

7.3 AI-Generated Output

Subject to our intellectual property rights in the underlying technology:

• You own AI-generated documents created specifically for you

• AI outputs may not be unique due to the nature of AI technology

• Other users may receive similar outputs for similar inputs

• We reserve rights to our proprietary AI models and processes

8. PAYMENT TERMS

8.1 Subscription Fees

Our Services are provided on a subscription basis. Fees are:

• Charged according to your selected plan

• Billed in advance on a monthly or annual basis

• Non-refundable except as required by law

• Subject to applicable taxes

8.2 Payment Processing

Payments are processed by Stripe, our third-party payment processor. By providing payment information, you:

• Authorize us to charge your payment method

• Agree to Stripe's terms and privacy policy

• Accept responsibility for all charges on your account

8.3 Fee Changes

We may change our fees with reasonable notice. Fee increases will take effect at your next billing cycle.

9. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our Privacy Policy [link] describes how we collect, use, and protect your personal information. By using our Services, you agree to our privacy practices.

9.1 Data Processing

We process personal data in accordance with applicable privacy laws, including CCPA, VCDPA, and other state privacy regulations.

9.2 Third-Party Processors

We use trusted third-party processors for payment processing, cloud storage, and AI services. All processors are bound by appropriate data protection agreements.

10. DISCLAIMERS AND WARRANTIES

10.1 Service Availability

We strive to provide reliable Services but do not guarantee:

• Uninterrupted or error-free operation

• Compatibility with all devices or systems

• Availability at all times

• Accuracy of AI-generated content

10.2 WARRANTY DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT:

• OUR SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS

• AI-GENERATED CONTENT WILL BE ACCURATE OR COMPLETE

• OUR SERVICES WILL BE SECURE OR ERROR-FREE

• DEFECTS WILL BE CORRECTED

11. LIMITATION OF LIABILITY

11.1 Damages Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUE ORANGE LABS SHALL NOT BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

• LOST PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES

• DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE OUR SERVICES

• DAMAGES RESULTING FROM AI-GENERATED CONTENT OR RECOMMENDATIONS

• BUSINESS INTERRUPTION OR LOSS OF REVENUE

• COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES

• LOSS OF ANTICIPATED SAVINGS OR BUSINESS OPPORTUNITIES

• DAMAGE TO REPUTATION OR LOSS OF CUSTOMERS

• DAMAGES ARISING FROM THIRD-PARTY SERVICES OR INTEGRATIONS

11.2 Total Liability Cap

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO OUR SERVICES SHALL NOT EXCEED THE LESSER OF:

• THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR

• ONE HUNDRED DOLLARS ($100)

This limitation applies regardless of the theory of liability, whether in contract, tort, strict liability, or otherwise.

11.3 Legal Services and Professional Advice Disclaimer

WE ARE NOT LIABLE FOR:

• LEGAL CONSEQUENCES OF USING AI-GENERATED DOCUMENTS

• FAILURE TO COMPLY WITH STATE-SPECIFIC LEGAL REQUIREMENTS

• RELIANCE ON CONTRACT ANALYSIS OR LEGAL RECOMMENDATIONS

• OUTCOMES OF LEGAL PROCEEDINGS OR DISPUTES

• PROFESSIONAL MALPRACTICE OR NEGLIGENCE CLAIMS

• REGULATORY VIOLATIONS OR COMPLIANCE FAILURES

• TAX IMPLICATIONS OR FINANCIAL CONSEQUENCES

• ESTATE PLANNING OR PROBATE COMPLICATIONS

11.4 AI-Specific Liability Exclusions

WE SPECIFICALLY DISCLAIM LIABILITY FOR:

• AI MODEL BIAS, DISCRIMINATION, OR UNFAIR OUTCOMES

• INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS RELATED TO AI OUTPUTS

• AI HALLUCINATIONS, ERRORS, OR INACCURATE INFORMATION

• SECURITY VULNERABILITIES IN AI PROCESSING

• THIRD-PARTY AI SERVICE FAILURES OR MALFUNCTIONS

• DATA CORRUPTION OR LOSS DURING AI PROCESSING

• PRIVACY BREACHES BY THIRD-PARTY AI PROVIDERS

11.5 Multi-State Operations Disclaimer

Given our operations across all 50 states, we disclaim liability for:

• VARIATIONS IN STATE LAW INTERPRETATION OR APPLICATION

• CHANGES IN STATE REGULATIONS AFTER DOCUMENT CREATION

• JURISDICTIONAL CONFLICTS OR CHOICE OF LAW DISPUTES

• STATE-SPECIFIC PROFESSIONAL LICENSING REQUIREMENTS

• LOCAL ORDINANCES OR MUNICIPAL REGULATIONS

• TRIBAL OR FEDERAL JURISDICTION COMPLICATIONS

11.6 Force Majeure and External Factors

WE ARE NOT LIABLE FOR DAMAGES CAUSED BY:

• INTERNET OR NETWORK FAILURES

• THIRD-PARTY SERVICE OUTAGES OR SECURITY BREACHES

• GOVERNMENT ACTIONS OR REGULATORY CHANGES

• NATURAL DISASTERS OR ACTS OF GOD

• CYBER ATTACKS OR DATA BREACHES BEYOND OUR CONTROL

• PANDEMICS OR PUBLIC HEALTH EMERGENCIES

• WAR, TERRORISM, OR CIVIL UNREST

12. INDEMNIFICATION

12.1 User Indemnification

You agree to defend, indemnify, and hold harmless Blue Orange Labs, its officers, directors, employees, agents, contractors, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our Services

• Your violation of these Terms

• Your violation of applicable law or regulation

• Content you upload, submit, or share through our Services

• Third-party claims related to your use of AI-generated documents

• Your reliance on AI-generated content or recommendations

• Data accuracy issues resulting from information you provided

• Your failure to comply with state-specific legal requirements

• Intellectual property infringement claims related to your content

• Privacy law violations related to data you provide or collect

• Professional malpractice claims related to your use of our AI tools

• Regulatory compliance failures in your industry or jurisdiction

12.2 Enhanced Indemnification for Legal Services

Specifically regarding legal document services:

• You indemnify us against any claims that AI-generated wills or legal documents are invalid, incomplete, or non-compliant

• You assume all responsibility for state-specific legal compliance

• You indemnify us against professional liability claims related to legal document creation

• You acknowledge that AI-generated documents require professional legal review

12.3 Data-Related Indemnification

You specifically agree to indemnify Blue Orange Labs for:

• Data breaches resulting from your account security failures

• Claims arising from your violation of data privacy laws

• Regulatory fines or penalties related to data you provided

• Third-party claims related to data you uploaded without proper authorization

• Consequences of providing false, inaccurate, or misleading information

13. TERM AND TERMINATION

13.1 Term

These Terms remain in effect while you use our Services and continue in perpetuity for obligations that survive termination.

13.2 Termination by You

You may terminate your account at any time by:

• Canceling your subscription through your account settings

• Contacting customer support with appropriate identity verification

• Following the cancellation procedures in your subscription agreement

• Providing written notice of termination

Upon your termination, you remain liable for all fees incurred through the termination date.

13.3 Termination by Us

We may suspend or terminate your access to our Services immediately and without prior notice for:

• Violation of these Terms or our policies

• Non-payment of fees or disputed charges

• Illegal or harmful activities

• Extended inactivity (12+ months)

• Suspected fraud or security breaches

• Violation of third-party service provider terms

• Professional misconduct related to our Services

• Regulatory compliance violations

• Any activity that poses risk to our operations or other users

13.4 Effect of Termination

Upon termination by either party:

• Your right to use our Services immediately ceases

• We may delete your account and data after a reasonable retention period (minimum 30 days)

• Outstanding fees and obligations remain due and payable

• All warranties, representations, and indemnification obligations survive

• You must cease all use of AI-generated content and materials

• Confidentiality obligations survive indefinitely

• Limitation of liability provisions survive indefinitely

13.5 Data Retention and Deletion After Termination

Following termination:

• We retain the right to maintain backup copies for legal compliance purposes

• Personal data may be retained as required by applicable law

• We may retain aggregated, anonymized data indefinitely

• Deletion requests must be made in writing and will be processed subject to legal retention requirements

• We disclaim liability for data deletion or retention practices of third-party service providers

13.6 Post-Termination Obligations

After termination, you remain obligated to:

• Pay all outstanding fees and charges

• Honor all indemnification obligations

• Maintain confidentiality of any proprietary information

• Refrain from disparaging our Services or reputation

• Comply with applicable law regarding any AI-generated content you received

14. DISPUTE RESOLUTION AND ARBITRATION

14.1 Delaware Law and Jurisdiction

These Terms are governed by Delaware law, without regard to conflict of law principles. However, certain state-specific consumer protection laws may apply based on your location.

14.2 Mandatory Arbitration

PLEASE READ CAREFULLY: This section affects your legal rights, including your right to file a lawsuit in court.

Except for certain types of disputes described below, you and Blue Orange Labs agree that any dispute, claim, or controversy arising out of or relating to these Terms or our Services will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

14.3 Exceptions to Arbitration

The following disputes are not subject to arbitration:

• Small claims court matters within jurisdictional limits

• Injunctive or equitable relief

• Intellectual property disputes

• Disputes that cannot be arbitrated under applicable law

14.4 Class Action Waiver

YOU AND BLUE ORANGE LABS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

14.5 Opt-Out Right

You may opt out of arbitration by sending written notice to legal@blueorangelabs.com within 30 days of accepting these Terms. Your opt-out notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

15. MULTI-STATE COMPLIANCE

15.1 State-Specific Provisions

Our Services operate across all 50 US states. Where state law provides additional consumer protections that cannot be waived, those protections apply to residents of those states.

15.2 Better Will AI State Compliance

Better Will AI generates legal documents that must comply with state-specific laws. State requirements vary significantly for:

• Will execution and witnessing requirements

• Probate procedures and limitations

• Estate planning regulations

• Notarization and authentication requirements

Users are responsible for ensuring compliance with their state's specific requirements.

15.3 Professional Licensing Disclaimers

We do not provide services requiring professional licenses in any state. Our AI tools are designed to assist users but do not replace professional legal, financial, or other licensed advice.

16. FORCE MAJEURE

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, or technical failures of third-party services.

17. GENERAL PROVISIONS

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms, constitute the entire agreement between you and Blue Orange Labs.

17.2 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

17.3 Waiver

No waiver of any term or condition shall be deemed a waiver of any other term or condition.

17.4 Assignment

We may assign our rights and obligations under these Terms. You may not assign your rights without our written consent.

17.5 Notices

Legal notices will be sent to your registered email address. You may send notices to legal@blueorangelabs.com.

17.6 Modifications

We may modify these Terms from time to time. We will provide notice of material changes and your continued use constitutes acceptance of the modified Terms.

18. CONTACT INFORMATION

For questions about these Terms:

Blue Orange Labs, Inc.

Legal Department

Email: legal@blueorangelabs.com

For technical support:

Email: support@blueorangelabs.com

20. REGULATORY COMPLIANCE AND DISCLAIMERS

20.1 Industry-Specific Disclaimers

Our Services are not designed for use in regulated industries without additional compliance measures. Users in the following industries assume full responsibility for regulatory compliance:

• Financial services (banking, securities, insurance)

• Healthcare and medical services

• Legal services and law practice

• Real estate and property management

• Government and public sector

• Education and academic institutions

20.2 Export Control and International Trade

Users are responsible for compliance with all applicable export control and international trade regulations, including:

• Export Administration Regulations (EAR)

• International Traffic in Arms Regulations (ITAR)

• Office of Foreign Assets Control (OFAC) sanctions

• Foreign Corrupt Practices Act (FCPA)

20.3 Accessibility and Non-Discrimination

While we strive to make our Services accessible, we make no warranties regarding compliance with:

• Americans with Disabilities Act (ADA)

• Section 508 accessibility standards

• Web Content Accessibility Guidelines (WCAG)

• State accessibility requirements

21. ENFORCEMENT AND REMEDIES

21.1 Specific Performance

You acknowledge that breach of these Terms may cause irreparable harm to Blue Orange Labs for which monetary damages would be inadequate. Therefore, we may seek injunctive relief or specific performance without posting bond.

21.2 Attorney's Fees

In any legal proceeding related to these Terms, the prevailing party shall be entitled to recover reasonable attorneys' fees and costs from the non-prevailing party.

21.3 Cumulative Remedies

All remedies available to Blue Orange Labs are cumulative and may be exercised individually or in combination.

22. MODIFICATIONS AND AMENDMENTS

22.1 Term Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated through:

• Email notification to your registered address

• Prominent website notice for 30 days

• In-application notifications

Continued use after notice constitutes acceptance of modified Terms.

22.2 No Oral Modifications

These Terms may only be modified in writing. Oral representations or agreements do not modify these Terms.

23. SURVIVAL AND SEVERABILITY

23.1 Survival Provisions

The following provisions survive termination indefinitely:

• Intellectual Property Rights

• Indemnification obligations

• Limitation of Liability

• Warranty disclaimers

• Confidentiality obligations

• Governing law and dispute resolution

23.2 Enhanced Severability

If any provision is held unenforceable, the remaining provisions continue with maximum enforceability. Courts should interpret unenforceable provisions to achieve maximum enforceability while preserving the intent of the agreement.

24. CONTACT INFORMATION

For questions about these Terms:

Blue Orange Labs, Inc.

Legal Department

Email: legal@blueorangelabs.com

For technical support:

Email: support@blueorangelabs.com

25. EFFECTIVE DATE AND VERSION CONTROL

These Terms are effective as of  11/12/25

and supersede all prior agreements.

Version: 1.0

Previous versions are available upon request.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.